Our team is aware of an issue impacting the featured image when sharing blogs/news to Facebook.
Our Team is working hard to resolve the issue as quickly as possible, and will provide further updates as soon as they become available.
Our apologies for any inconvenience.
Your patience is appreciated.
Thanks,
-The SoCast Team
Updated 2020-04-09
We have just released a fix for this issue. This fix will force the featured image to be used, and will only use the account logo if the featured image is missing or invalid. It should be noted, that Facebook will still sometimes reject images for size, format, etc. and Facebook changes this all the time.
If for some reason you still do not see a featured image in social previews, please replace the featured image with a larger version.
Also be reminded that both Facebook and Twitter cache images. To kill the cache, please use https://developers.facebook.com/tools/debug and https://cards-dev.twitter.com/validator
If you have any questions, please reach out to the support desk.
Thanks!
The SoCast Team
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